To the Editor:
Matthew Desmond, author of Poverty by America, asserts in an Apple Podcast that the systems to provide help to elderly or low-income family are poorly designed and not readily supported or easy to use for many who need that help.
About 1 in 5 people do not get one or more kinds of help who qualify for aid and funds (TANF--Temporary Aid to Needy Families) from the government for food, monetary support, insurance, tax credits, disability and more.
Some people need practical support to access programs, fill out paperwork or forms on a laptop or even on an iPhone or
